Case Studies

State of AI Search 2025: Who Dominates in Swiss Car Insurance?

4 min read
TL;DR

Allianz dominates with 67% AI visibility, followed by AXA and Zurich at 58%. Discover the complete ranking of the 5 major Swiss insurers.

The GEO Era: A New Playing Field for Insurance

In 2025, the way Swiss consumers search for insurance has radically changed. ChatGPT and Perplexity are no longer curiosities - they've become trusted advisors for millions of users.

We analyzed 5 major Swiss insurers to answer a simple question: Who's winning the AI battle?

5
Insurers analyzed
2
AI engines tested
60
Measurements taken
57%
Average visibility

Methodology

Analysis conducted in December 2025

Our study measured the share of voice of each insurer on:

  • ChatGPT (GPT-4o-mini)
  • Perplexity (Sonar Pro)

For each brand, we generated prompts covering:

  • Generic queries ("best car insurance Switzerland")
  • Discovery queries ("alternative to La Mobilière")
  • Technical queries ("comprehensive vs partial casco comparison")

The Winner

🏆
🏆
🥇

Allianz

Leader of AI visibility in Swiss insurance

67%de visibilité IA

Key insight

Allianz appears in 67% of analyzed AI responses. AXA and Zurich follow tied at 58%, while La Mobilière and Helvetia share 4th place at 50%.

Complete 2025 Rankings

🥇

Allianz

Visibilité IA67%
50
Sentiment
3.0
Position
75%
1er cité
😐 Neutre

"Market leader with strong presence on both branded and industry queries."

🥈

AXA

Visibilité IA58%
42
Sentiment
2.3
Position
86%
1er cité
😐 Neutre

"Excellent positioning but sentiment needs improvement to strengthen customer perception."

🥉

Zurich

Visibilité IA58%
54
Sentiment
1.3
Position
86%
1er cité
😐 Neutre

"Best sentiment among top three, often cited in first position."

4

La Mobilière

Visibilité IA50%
50
Sentiment
1.0
Position
100%
1er cité
😐 Neutre

"Historic Swiss leader with 100% first-position citations when mentioned."

5

Helvetia

Visibilité IA50%
54
Sentiment
1.0
Position
100%
1er cité
😐 Neutre

"Good sentiment and positioning, but visibility needs development on generic queries."

Visual Comparison

AI Visibility by Insurer

Allianz
67%
AXA
58%
Zurich
58%
La Mobilière
50%
Helvetia
50%

Sentiment Score

Zurich
54%
Helvetia
54%
Allianz
50%
La Mobilière
50%
AXA
42%

AI Response Example

Here's how AI engines respond to a typical car insurance query:

🔍Perplexity✓ Marque citée

"What is the best car insurance in Switzerland in 2025?"

In 2025, several Swiss insurers stand out for car insurance. Allianz offers a comprehensive range with highly-rated partial and comprehensive casco options. AXA provides flexible plans suited for both occasional and regular drivers. Zurich distinguishes itself with 24/7 customer service and fast claims handling. La Mobilière, a historic Swiss insurer, is known for its local agency network. Helvetia offers competitive rates with customizable coverage options.

Key Sources for AI Visibility

AI engines regularly cite these sources - a strategic opportunity for insurers:

Publications and Comparators to Target

SourceAuthorityPriority
Comparis.chReference comparator in Switzerland, heavily citedHigh
Bonus.chIndependent comparator, strong credibilityHigh
Moneyland.chDetailed financial analysesHigh
K-Tipp / SaldoInfluential consumer magazinesMedium
HandelszeitungSwiss business pressMedium

Other Influential Sources

  • Wikipedia - Company pages (often cited first)
  • Google Reviews - Aggregated customer reviews
  • Official websites - Crucial but often under-optimized for GEO
  • Forums (Reddit, local.ch) - Authentic discussions

Recommendation

Insurers should prioritize their presence on Comparis.ch and Bonus.ch, and ensure their Swiss Wikipedia pages are complete and up-to-date.

Strategic Insights

What differentiates leaders

Allianz stands out with constant presence in AI responses. The brand benefits from strong international recognition that translates into better indexing. Zurich compensates for equal visibility to AXA with better sentiment (54 vs 42).

The branded vs industry gap

All insurers perform significantly better on queries including their name (branded) than on generic queries (industry). The GEO challenge is to capture discovery queries - where the consumer doesn't have an insurer in mind yet.

The La Mobilière opportunity

La Mobilière, despite its position as Switzerland's historic leader, shows lower AI visibility than Allianz (50% vs 67%). With its local agency network and brand recognition, an optimized GEO strategy could quickly improve its share of voice among the new generation of consumers.

Recommendations for Swiss Insurers

  1. Audit your current presence - Measure where you appear (and don't appear) in AI responses
  2. Optimize comparators - Comparis.ch and Bonus.ch are trusted sources for AIs
  3. Enrich educational content - LLMs favor sources that explain, not those that sell
  4. Structure your data - Schema.org and structured FAQs improve AI comprehension
  5. Target discovery queries - Insurers that capture generic queries win new customers

Conclusion

GEO is no longer optional for Swiss insurers. With 57% average visibility, the sector shows growing adoption but significant disparities persist.

Allianz leads the way with a content strategy that resonates with LLM criteria. Zurich proves that good sentiment can compensate for average visibility. La Mobilière and Helvetia, despite their strong local presence, have the most to gain from an optimized GEO strategy.

For insurers, the opportunity is immense: every visibility point gained represents thousands of potentially influenced prospects.

Frequently Asked Questions

Which Swiss insurer is most visible on ChatGPT?

Allianz leads with 67% visibility on AI queries related to insurance in Switzerland.

How is AI visibility calculated?

AI visibility measures how often a brand is mentioned in ChatGPT and Perplexity responses across relevant industry queries.

Why is GEO important for insurers?

As AI search engines grow, insurers not cited in responses lose an increasing share of visibility among consumers searching for information.

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State of AI Search 2025: Who Dominates in Swiss Car Insurance? | Repliq