Your customers ask AI for advice. What does it say about your brand?
In a few lines, the assistant sums up your brand: its strengths, the criticisms, the competitors it cites alongside it. Repliq records these answers every day, in your languages, with the passages that matter and the sources they come from.
Your website says one thing. The assistant may answer something else.
An assistant describes your brand based on what it has read: your website, the press, reviews, comparison sites. It may repeat an old price, a discontinued offer, an old criticism. This description comes back with every question, and it can change from one language to another.
What Repliq shows you
Every day, we record the answers that talk about your brand, on your customers' questions, in French, German, Italian and English.
Is your brand cited when a customer compares?
What tone do the answers take about you?
Which competitors are recommended in your place?
Is the information given correct and up to date?
The tone of answers about your brand
Repliq calculates sentiment on the answers that name your brand, engine by engine and language by language. The most positive and the most critical passages are recorded, with the source they rely on.
Results by platform
ChatGPT#1
Google AI Mode#2
Gemini#2
Perplexity#3- A sentiment score, with the positive, neutral and negative shares
- Three positive and three negative passages, with their source
- The breakdown by engine and by language
Your brand against its competitors
Share of voice and position in the answers, against the competitors you track. You see who is recommended in your place, and on which questions.
Top brands
Accurate, up-to-date information
With the Reliability module, the answers are compared with the information you have validated: prices, offers, addresses, conditions. Each discrepancy is flagged by engine and by language, with the page it comes from when that page appears.
The Reliability module is in beta: our team activates it with you.
A Swiss platform in 4 languages
Repliq is developed in Geneva, for companies that address French-speaking Switzerland, German-speaking Switzerland, Ticino and beyond. The same question, asked in another language, can produce different recommendations: each language is measured, then compared.
We also publish our observations on AI answers in Switzerland, sector by sector.
Frequently asked questions
How can I find out what ChatGPT says about my brand?
Every day, Repliq asks ChatGPT, Google AI Mode and Google AI Overview your customers' questions, and records the answers that name your brand: what is said about it, in what tone, alongside which competitors, and based on which sources.
How do I get ChatGPT to recommend my brand?
Assistants recommend the brands they find well described in the sources they read: your website, the press, comparison sites, reviews. Repliq shows which ones matter on your questions, and ranks the actions by priority: pages to create, sources to target.
How can I tell whether AI cites my competitors more than my brand?
Repliq tracks your competitors alongside you, on the same questions and in the same engines. Share of voice gives your share of mentions against them, and each question shows who is cited in your place.
Does ChatGPT give the same answers about a brand in French and in German?
Not always. The same question can bring up other brands and other arguments depending on the language. Repliq asks the questions in French, German, Italian and English, and compares the answers language by language.
How does Repliq measure brand sentiment in AI answers?
Sentiment is calculated only on the answers that name your brand, from the passages that talk about it. Three positive and three negative passages are recorded, with the source they rely on.
What can we do when AI gives wrong information about our brand?
The correction is made at the source: on your own pages, and on the third-party pages the assistant draws on. The Reliability module, in beta, compares the answers with the information you have validated and flags each discrepancy.
Let’s see what AI says about your brand
In 30 minutes, we read a few answers about your brand and your competitors together, and the sources behind them.