The accuracy of essential information
Access, fees, conditions, opening hours and procedures.
Results by platform
PlatformPresencePosition
ChatGPT#1
Google AI Mode#2
Gemini#2
Perplexity#3AI already informs your audiences. Are the answers correct?
Opening hours, procedures, access conditions, contacts, services: your audiences can get this information directly from Google, ChatGPT or other assistants. A wrong answer can create confusion without ever being reported to you. Repliq checks the answers to the important questions and helps you identify the information to correct.
ChatGPT·EnglishWhat time does the Valdorée civil registry office open?
AI answer
Your organisation
The civil registry office of the Municipality of Valdorée is in the town hall. It opens at 8:00, Monday to Friday, and by appointment on Thursday evenings.
A birth certificate can also be requested online.
Organisations mentioned
Municipality of ValdoréeYOU100%
Sources cited (1 site)
Official municipality website2 pages
Correct information on your website can come out wrong
An assistant can combine elements from an official website, an old page, a directory or a partner. It can also mix up rules that apply to different services or public authorities. The public, meanwhile, sees a finished answer, often a convincing one.
What we check
We define with your team a set of common questions, based on what your audiences ask at the counter, by phone and by email. The answers are compared with reference information validated by your organisation.
ChatGPT#1Google AI Mode#2Gemini#2Perplexity#3Differences between assistants and between languages
The same question, asked on each assistant and in each selected language.
QuestionVisibilitySentiment
ENValdorée town hall opening hours?56%Positive
FRHoraires du guichet de Valdorée ?44%Positive
DEÖffnungszeiten der Gemeinde Valdorée?38%Neutral
ITOrari dello sportello di Valdorée?50%Positive
The pages cited in the answers
And the sources likely to explain an error.
Cited sourcesCitations
›▶youtube.com231
Orvana vs Competitor A: the full comparison25 citations
Orvana review 2026, after six months13 citations
The 5 best options for a small business10 citations
›ccomparis.ch194
›rreddit.com161
›2424heures.ch118
Whether errors reappear or disappear is tracked from one measurement to the next.
Finding the right place to correct
Sometimes it is enough to clarify a piece of information on your website. Sometimes a directory listing, a partner page or an old document causes the confusion.
The same question, in three languages
À quelle heure ouvre le guichet de l’état civil de Valdorée ?
ChatGPT answers
Le guichet de l’état civil de la Commune de Valdorée se trouve à la Maison de commune. Il ouvre à 8 h 30à 8 h, du lundi au vendredi.
A lead: a directory that still shows the old opening hours.
Fictional example
Repliq documents the answer and the cited sources to help your teams prioritise their checks. We distinguish observed sources from a causal attribution that cannot always be demonstrated.
What Repliq observed
Public institutions are more often described wrongly
Public institutions show three to six times more faulty answers, because their information is spread across a municipality, a canton and a partner establishment, and assistants blend those levels.
A concrete audit, without disrupting your tools
First conversation
Choose the questions and the languages
Validation
The reference information
7 days
Checks on the selected assistants
The report
Correct answers, errors found, sources to review and proposed corrections, presented to your teams in a meeting
11 days, from CHF 2,000
After the correction, check what has changed
An updated page does not guarantee that an assistant will change its answer immediately. Tracking shows whether the corrected information is picked up and whether new discrepancies appear.
Frequently asked questions
How can we find out what ChatGPT says about our institution?
Repliq asks AI assistants your audiences' questions: opening hours, addresses, contacts, services, access conditions. The audit records what ChatGPT, Google AI Mode and Google AI Overview answer, and depending on the scope Gemini, Perplexity and other engines. Our team sets up the tracking and presents the results to you.
What can we do when an AI gives wrong information about our organisation?
The correction is made at the source: on your own pages, and on the third-party pages the assistant draws on. The audit and the Reliability module, in beta, flag wrong answers and point to the page feeding the error when it appears. Across 22 Swiss companies and institutions tracked by Repliq, one answer in 14 contains at least one false statement.
Does ChatGPT answer the same way about our institution in French and in German?
Answers can vary from one language to another, even on simple information such as opening hours. Repliq asks the same question in French, German, Italian and English, according to the languages you choose, and compares the answers.
How can we find out which sources ChatGPT uses to talk about our institution?
Repliq records the sources cited in each answer: official website, directories, press, cantonal or partner sites. Two indicators rank them: coverage, the share of answers in which a site appears, and citation rate, the average number of citations per answer. You can then see which pages feed what the assistants say.
How much does an AI visibility audit cost in Switzerland?
The Repliq audit starts at CHF 2,000 and takes 11 days, from the first call to the presentation. The base covers ChatGPT, Google AI Mode and Google AI Overview, one language and one market, with 7 days of measurement, a report and a 30-minute video call. Languages, engines and compared institutions are added according to the scope set during the first call.
Is there a Swiss tool to measure an institution's visibility in AI?
Repliq is a Swiss platform based in Geneva that measures what AI assistants say about companies and institutions, in French, German, Italian and English. Our team accompanies each institution, from the setup to reading the results.
Should we change our institution's website for AI to describe it correctly?
Sometimes. Some errors come from directories or partner pages. When your website is involved, it is often a matter of making a piece of information clearer, or easier to find.
Is our data passed on to AI assistants?
Repliq asks public questions, as any resident would, and records the answers. Your internal data stays with you.
How can we act on websites that do not belong to our institution?
It depends on the source. A directory or a partner's website is corrected by contacting its publisher. A business listing is updated directly. An old article sometimes calls for up-to-date information published elsewhere. For each error found, the report shows the page that carries it when it appears.
Let's talk about your priority information
In 30 minutes, we look with you at a few questions your audiences ask, and at what the assistants answer today.